Last updated: 30 June 2026

Dunamis Digital is an Australian digital marketing business based in Queensland, Australia.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make an enquiry, book a call, work with us, or interact with our marketing, forms, ads, emails, SMS messages or online systems.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

1. Personal information we collect

We may collect personal information that you provide to us, including:

your name

your phone number

your email address

information you submit through our website forms, booking forms, lead forms or contact forms

information you provide during calls, emails, SMS messages or other communications with us

If you become a client, we may also collect business-related information needed to provide our services, such as access to advertising accounts, CRM systems, websites, landing pages, domains, social media accounts or other digital platforms.

Where possible, we prefer access to be granted securely through platform permissions rather than by sharing passwords directly.

2. How we collect your information

We may collect personal information when you:

visit our website

submit a form

book a call

contact us by email, phone, SMS or social media

respond to our ads or marketing campaigns

become a client of Dunamis Digital

provide access to business systems or advertising accounts

interact with our CRM, automation, payment or marketing systems

We may also collect limited information through tracking tools such as the Meta Pixel.

3. How we use your information

We may use your personal information to:

respond to your enquiry

book and manage calls or appointments

provide our digital marketing services

create and manage advertising campaigns

set up landing pages, CRM systems, automations and follow-up systems

send reminders, follow-ups, nurture messages, updates or marketing communications

process payments and manage client accounts

improve our website, marketing, offers and services

communicate with you about your account, campaign or enquiry

comply with legal, accounting or administrative obligations

4. Services and platforms we use

Dunamis Digital provides digital marketing and lead generation services, including Meta Ads, Google Ads, landing pages, CRM setup, automations, SMS and email follow-up, booking systems, tracking and reporting.

To provide these services, we may use third-party platforms and service providers, including but not limited to:

Meta

GoHighLevel

Stripe

GoCardless

These platforms may collect, store or process personal information in accordance with their own privacy policies and terms.

5. Payments

If you make a payment to Dunamis Digital, payments may be processed through third-party payment providers such as Stripe or GoCardless.

We do not intentionally store full credit card, debit card or bank account details on our own systems. Payment information is handled by the relevant payment provider.

6. Marketing communications

We may send you emails, SMS messages, reminders, follow-ups, nurture sequences, updates or promotional messages if you have made an enquiry, booked a call, become a client, or otherwise provided your details to us.

You can unsubscribe or opt out of marketing communications at any time by using the unsubscribe option provided, replying with an opt-out request, or contacting us directly.

We will still be able to send you important service-related or administrative messages where required.

7. Tracking, cookies and pixels

Our website and marketing pages may use tracking technologies such as the Meta Pixel.

These tools may help us:

understand how visitors interact with our website

measure advertising performance

improve our campaigns and website experience

show relevant advertising to people who have interacted with our website or content

You may be able to disable or limit cookies and tracking through your browser settings or the settings provided by third-party platforms.

8. Sharing your information

We may share your personal information with trusted third parties where reasonably necessary to operate our business and provide our services.

This may include:

CRM providers

advertising platforms

payment processors

contractors or service providers

automation tools

hosting or software providers

analytics and tracking providers

professional advisers where required

We may also disclose information where required by law, regulation, legal process or to protect our rights, property, clients or business.

Some third-party providers may store or process information outside Australia.

9. Client account access

If you give Dunamis Digital access to business accounts such as advertising accounts, CRM systems, websites, domains or social media accounts, we will use that access only for the purpose of providing our services.

You are responsible for ensuring that the access you provide is authorised and accurate.

We recommend using secure permission-based access wherever possible instead of sharing passwords directly.

10. How we protect your information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of online transmission or electronic storage is completely secure. While we take reasonable care, we cannot guarantee absolute security.

11. How long we keep your information

We keep personal information for as long as reasonably necessary to provide our services, communicate with you, manage our business records, comply with legal obligations, resolve disputes or enforce agreements.

When personal information is no longer required, we may delete, destroy or de-identify it where reasonably practical.

12. Accessing or correcting your information

You may request access to the personal information we hold about you.

You may also ask us to correct information if you believe it is inaccurate, outdated or incomplete.

To make a request, please contact us at:

[email protected]

13. Complaints

If you have a privacy concern or complaint, please contact us first so we can try to resolve the issue.

You can contact us at:

[email protected]

We will aim to respond within a reasonable timeframe.

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner for further information.

14. Third-party links

Our website, landing pages, emails or messages may contain links to third-party websites or platforms.

We are not responsible for the privacy practices, content or security of third-party websites. You should review their privacy policies before providing personal information.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be published on this page with the updated date shown above.

16. Contact us

For privacy questions, requests or complaints, please contact:

Dunamis Digital
Queensland, Australia
Email: [email protected]
Website: https://dunamisdigital.com.au/privacypolicy in Queensland, Australia.